Returns & Exchanges
At Staghead Designs, we take pride in crafting unique, handcrafted jewelry and want you to be completely satisfied with your purchase. If your piece isn't perfect, our streamlined return and exchange process ensures you can find the right fit or style with ease.
Return Process
- 1.Initiate Your Request
Visit our online returns portal within 30 days of delivery and enter your order number and email address to begin the process.
- 2.Select Return Type
Choose whether you would like to exchange your item for a different size or style, receive store credit, or request a refund to your original payment method.
- 3.Package and Ship
Securely pack your unworn jewelry in its original packaging and attach the prepaid shipping label provided through our portal.
- 4.Inspection and Processing
Once our artisans receive and inspect your return to ensure it meets our quality standards, we will process your exchange or refund within 5-7 business days.
